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We are so confident in our service that we offer a 99.9% uptime guarantee.
We rarely have server issues that result in downtime, but on occasion, we will encounter a hardware or software issue that may cause a brief service interruption.
In all but the most urgent cases, we will send out an email notifying customers of maintenance that is to be performed. When notice is sent at least two hours prior to service interruption, the outage does not qualify for our uptime guarantee.
If we fail to meet this commitment in any given month you will receive a free month's credit. You have nothing to lose trying our service. We look forward to serving you in the future!
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